top of page

Privacy Policy

Last updated: April 2026
 

1. Introduction

ABC sitters (“we”, “us”, or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in relation to our product sales (including the ABC Sitter's Safety Tag) and educational workshops.

​

Company Details:

​​
 

​

2. Information We Collect

​

We only collect information that is reasonably necessary for our business activities.

This includes:

  • Customer Information: Name, email address, phone number, and shipping address (collected via Wix or Jotform).

  • Product Personalisation Data: Information provided by you for custom orders, such as child’s name, birth details, and photos (collected via our secure Jotform order completion form).

  • Payment Data: Transaction details managed through secure third-party payment processors (e.g., Stripe, PayPal via Wix). We do not store your full credit card details.

  • Technical Data: IP address and browser cookies used for website functionality and basic analytics.

​​

​

​

3. How We Use Your Information

​

We use your data for the following purposes:

  • Order Fulfilment: To process your purchase, create your personalised keepsake, and ship products to you.

  • Communication: To send order confirmations, digital proofs for approval, and updates regarding your workshop bookings.

  • Customer Support: To respond to your inquiries and requests.

  • Safety & Compliance: To maintain records of safety disclaimer consents and comply with Australian legal obligations.

​

​​

​

4. Sharing Your Information

​

We do not sell or rent your personal data. We only share information with trusted third parties necessary to run our business:

  • Service Providers: Wix (website hosting), Jotform (data collection), and shipping carriers (e.g., Australia Post).

  • Legal Requirements: We may disclose information if required by law or to protect the safety of our customers and the public.

​​

​

​

5. Data Security & Storage

​

Your information is stored securely on servers provided by our service providers (Wix/Jotform).

  • Photos & Personal Details: Photos uploaded for custom orders are used solely for design purposes and are stored only as long as necessary to complete your order and provide customer support.

  • Security: While we take reasonable steps to protect your data, no internet transmission is 100% secure.

​

​​

​

6. Your Rights

​

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate information.

  • Request the deletion of your data (subject to legal record keeping requirements).

To exercise these rights, please contact us at abcsitters2023@gmail.com.

​

​

​

7. Updates to This Policy

​

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Please review this page periodically.

bottom of page